Effective Date: [February 1, 2025]
These Terms and Conditions (“Terms”) govern your use of Lifetop’s websites and services (collectively, the “Services”). By accessing or using our websites, products or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
- General Information
Lifetop is a registered company headquartered in Shenzhen, China. We provide high-quality hydration solutions, such as water bottles and related products. These Terms apply to all users of our website, including visitors, customers and third parties who interact with us.
- Account Registration and Security
To access certain features of our Services, you may need to create an account. You agree to provide accurate and current information and to keep your account details confidential. You are responsible for all activities under your account, and Lifetop is not responsible for any unauthorized use of your account.
- Use of Services
You agree to use the Services only for lawful purposes. You may not use the Site or Services to:
Violate any applicable laws or regulations
Violate intellectual property rights
Upload or transmit harmful content, including viruses or malware
Engage in fraudulent activity
We reserve the right to suspend or terminate your account if you violate these Terms.
- Product Information and Availability
Lifetop strives to provide accurate product descriptions and availability information. However, we cannot guarantee that all products are always available or that product descriptions are error-free. Prices and product availability are subject to change without notice.
- Orders and Payments
By placing an order with Lifetop, you agree to purchase products only for personal or business use. All orders are subject to Lifetop’s acceptance. We reserve the right to refuse or cancel orders for any reason, including issues of product availability, errors in pricing or product information, or fraud.
Payments are processed through secure third-party providers. By purchasing, you authorize Lifetop to charge the payment method provided for the total amount of the order, including shipping costs and applicable taxes.
- Shipping and Delivery
Lifetop offers international shipping to most countries. Delivery times may vary depending on shipping method and destination. Shipping costs are calculated at checkout based on location and weight. Customers are responsible for any customs or import taxes that may apply in their country.
Lifetop is not responsible for any delays caused by customs processing or unforeseen shipping issues.
- Returns and Refunds
Please refer to our Return Policy for information on how to initiate a return. We accept returns for unused, unopened products within 30 days of delivery. Refunds will be issued to the original form of payment, excluding shipping costs, unless the return is due to an error on our part.
For defective or incorrect items, please contact us within 7 days of receiving the product for assistance.
- Privacy and Data Protection
By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data. We are committed to protecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
- Intellectual Property
All content on our website, including text, images, logos, graphics and videos, is owned by Lifetop or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify or distribute any content without Lifetop’s prior written permission.
- Limitation of Liability
To the maximum extent permitted by law, Lifetop will not be liable for any indirect, incidental, special or consequential damages arising out of the use of our products or services. Our liability is limited to the amount you paid for the product to which the claim relates.
- Indemnification
You agree to indemnify and hold harmless Lifetop, its affiliates, directors, employees and agents from any claim, damage, loss or liability arising out of your use of the Services or violation of these Terms.
- Changes to These Terms
Lifetop reserves the right to modify or update these Terms at any time. Any changes will be posted on this page and the effective date will be updated accordingly. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
- Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any dispute arising out of these Terms shall be settled by binding arbitration in Shenzhen, China, in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).
- Termination
We reserve the right to suspend or terminate your access to our Services at any time without notice if we believe that you have violated these Terms. Upon termination, all provisions of these Terms that by their nature should survive termination will survive.
- Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: tara.cavell87@gmail.com
Address: 2137 N Park Ave, Indianapolis, IN 46202